Terms and Conditions at Royal Reels

Version: 1.6
Last Update: 28 May 2025

1. General Rules

Before using Royal Reels Online (“the Website”), please read these General Terms and Conditions carefully. By accessing or using any part of the Website, you agree to be legally bound by all applicable terms:

  • These General Terms and Conditions
  • Privacy Notice
  • Cookie Policy
  • Bonus and Promotion Terms
  • Game-specific rules and other policies provided on the Website

If you do not accept the Terms, you must not use our services.

2. Eligibility and Legal Use

To use our services, you must be at least 18 years old and legally permitted to gamble under the laws applicable to your location. It is your sole responsibility to check the legality of online gambling in your jurisdiction.

3. Account Registration

You are permitted to open one account only. Multiple accounts may be deemed “duplicate” and subject to closure. You must use accurate personal information and maintain its accuracy over time. Account sharing, selling, or purchasing is strictly prohibited.

4. Responsible Gaming and Self-Exclusion

Players who wish to take a break from gambling may request a time-out or self-exclusion via email at [email protected]. For responsible gaming tools and additional support, visit our Responsible Gambling page.

5. Verification and KYC

We may require proof of identity, address, and ownership of payment methods. You must provide requested documentation within 30 days. Failure to comply may lead to account suspension or closure.

6. Deposits, Withdrawals & Refunds

Financial transactions must be made using methods listed on our Website. Refunds are not typically granted unless a technical error occurred. Withdrawal limits apply based on VIP level and currency. Details are provided on our Payments page.

7. Promotions & Bonuses

Bonuses are subject to individual terms, including wagering requirements. Abuse of promotional offers (e.g., bonus hunting) may result in forfeiture of winnings and account suspension.

8. Game Rules and Bets

Bets are final once placed. Results are determined by RNG and game server data. Any disputes will be resolved according to the records on our servers.

9. Fraud and Abuse

Fraudulent, abusive, or criminal activity is grounds for immediate account termination. This includes collusion, use of automated tools, or manipulation of games and promotions.

10. Liability Limitations

Royal Reels Casino is not liable for technical issues, account misuse, or external service disruptions. Gambling involves financial risk, and you accept full responsibility for any losses incurred.

11. Changes to Terms

We reserve the right to amend these Terms at any time. Continued use of the Website implies acceptance of updated Terms.

12. Contact

For any enquiries regarding these Terms, please contact our support team at [email protected].

Effective Date: 28 May 2025